Customer Service (CS) Sub-Module Wise Tcodes
Customer Service
SAP Customer Service (CS) Tcodes
| Tcode | Description | Module |
|---|---|---|
| IBSSI_RFCDEST | RFC Destination for IBS Functions | CS |
| IE06 | Change Equipment | CS |
| IH10 | Display Equipment | CS |
| IH11 | Display Functional Location | CS |
| IL20 | Change Functional Location | CS |
| IW55 | Create Activity Report | CS |
| IW56 | Create service request | CS |
| IW72 | Change Service Order | CS |
| IW73 | Display Service Order | CS |
| IW74 | Change Contract for Serviceable Item | CS |
| IW75 | Display Serviceable Item Contract | CS |
SAP Installed Base Management Tcodes
| Tcode | Description | Module |
|---|---|---|
| COIB | As-Built for Serialized Material | CS-IB |
| IB61 | Create Installed Base with Reference | CS-IB |
| IH20 | Where-Used List Time | CS-IB |
| IH22 | Where-Used List Time Interval | CS-IB |
| OIIB | CS-IB |
SAP Customer Interaction Tcodes
| Tcode | Description | Module |
|---|---|---|
| CIC0 | Customer Interaction Center | CS-CI |
| CIC1 | Scripting: Assign Texts | CS-CI |
| CIC2 | Scripting: Variable Maintenance | CS-CI |
| CIC3 | Sales Summary | CS-CI |
| CIC4 | Archiving Logging | CS-CI |
| CIC5 | Archiving Infostore | CS-CI |
| CIC9 | Maintain scripts | CS-CI |
| CICAC | Callback Component Configuration | CS-CI |
| CICAD | BDC name and Transaction Code | CS-CI |
| CICAE | Input Step Mapping | CS-CI |
| CICAF | Constant Source | CS-CI |
| CICAG | Container Source | CS-CI |
| CICAH | Function Call Source | CS-CI |
| CICAI | BDC Field Destination | CS-CI |
| CICAJ | Parameter ID Destination | CS-CI |
| CICAK | Output Mapping | CS-CI |
| CICAL | CIC Compoent Variants | CS-CI |
| CICC | Maintain CIC Framework ID | CS-CI |
| CICD | Assign Components to Framework ID | CS-CI |
| CICE | Assignment of Visible Components | CS-CI |
| CICF | CIC Component Definition | CS-CI |
| CICL | CIC Profile Definition | CS-CI |
| CICM | Component Profile Type Definition | CS-CI |
| CICN | Customizing Toolbar Maintenance | CS-CI |
| CICO | CIC Profile Definition | CS-CI |
| CICU | Toolbar Profile Maintenance | CS-CI |
SAP Service Processing Tcodes
| Tcode | Description | Module |
|---|---|---|
| OISC | Generation of PM Orders | CS-SE |
| OISD | Generation of PM Orders from SD | CS-SE |
| OISE | SD Service Processing Active? | CS-SE |
| OISF | Generation of Orders from the WP | CS-SE |
| OISN | Number range maintenance: IRESTO | CS-SE |